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Public Sector Customer Services & Digital Transformation Summit WALES


Thursday 11th January 2018
Media Resource Centre, Llandrindod Wells 

      

Public Sector Customer Services & Digital Transformation Summit WALES
Thursday 11th January 2018
Media Resource Centre, Llandrindod Wells

 

This event being run in partnership with Customer Focus Wales will look at Digital Transformation in LocalGov Customer Services & Contact Centres in Wales on Thursday 11th January at the Media Resource Centre in Llandrindod Wells.

It will be a day of:

  • Short Best Practice Presentations
  • Streamed workshops
  • Unconference Sessions

Topics covered will include:

  • Channel Shift
  • Customer Service Agent 4.0
  • Cloud Contact Centres
  • Omni Channel Customer Experience
  • Social Media in Customer Service
  • Managing Digitally-enabled LG Customer Service

 

Public Sector Delegate( £75 chargeback for non-attendance of cancellation of place within 7 days of event (£0.00)

Book now

January 11, 2018 09:30 - 16:15 (GMT +00:00 UTC)


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Address


The Media Resource Centre
Oxford Road
Llandrindod Wells
Powys
LD1 6AH

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