Public Sector Customer Services Forum
PSCSF is an on and offline community of customer services practitioners in the Public Sector. The community's membership comes from:
* Local Authorities
* Housing Associations
* NHS Trusts
* "Blue Light Services"
and other organisations in the Public Sector with a customer services and/or contact centre function.
The forum looks at technologies, management issues and best practice across the Public Sector
(t) 0161 408 7410
(m) 07816 830221
Thursday July 25th 2019 - Birmingham
We’re pleased to be running our 5th LocalGovDigitalCamp event in the MIDLANDS at the Bond Company in Birmingham.
This 1 day activity will focus on Service Transformation, Service Design, Regional Collaboration and how Digital Technologies can support & accelerate these activities.
The format of the day will encourage delegate participation & interaction, the sharing of best practice, innovation and issues being faced by Local Government in the Midlands region.
The day will consist of a series of:
Open space sessions
Amongst the topics of the day will be:
Service Design–Led LocalGov Digital Transformation
How to measure organisational culture
Beyond agile & digital service transformation (How can we change the entire way we think about what a council does? How can we harness the capacity and creativity of the local place?)
Data is the Lifeblood of LocalGov Digital Transformation
Local Government as a Platform
LowCode for Local Government
is free to attend for Local Government
will provide all refreshments & lunch
will provide all presentations & events outputs
July 25, 2019 09:30 - 16:15 (GMT +00:00 UTC)
.ics file (Apple's iCal & others)
The Bond Company,
180-182 Fazeley St,