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Local Gov Transformation - Collaboration - Digitisation


 

The next event in our Yorkshire & Humber LocalGovDigital Peer Group series will focus on the following:

TRANSFORMATION of service processes and design to make delivery more effective & efficient
COLLABORATION between Local Government organisations to benefit from economies of scale and skills
DIGITISATION to support service delivery, enable savings and improve customer experience.

We are going to be looking at how Local Authorities can deliver better services in the area of Waste & Recycling, a service that affects all councils, providing large volumes of customer contact (which could be avoided), generate significant income for the organisation (Bulky Uplifts, new bins etc.) and has been the focus of a significant LocalDigital funded project led by North East Lincolnshire Council.

This 1 day event will look at how:

process improvement can reveal significant savings
triage resources through data visualisation
increase generate revenues through improved customer experience
use of gamification around litter to improve the local area

The day will consist of a series of:

best practice talks
interactive workshops
roundtable discussions

The day will start at 9:30am and finish at 4.15pm and all refreshments and lunch will be provided

 

Public Sector Delegates attend for FREE (£95 chargeback for non-attendance or non-cancellation 2 weeks prior to the event) (£0.00)

Book now

September 19, 2019 09:30 - 16:15 (GMT +00:00 UTC)


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Address


ODI Leeds,
3rd Floor,
Munro House,
Duke Street,
Leeds
LS9 8AG

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